The soft skills dictionary

The definition of key words related to coaching, personality tests, psychometrics or skills development.

icon back Back

Empathy

Empathy is the ability to understand other people’s situations and perspectives and thus to see situations from a variety of perspectives. For example, if their colleague is experiencing personal problems, an empathetic person may be able to understand their struggles at work and propose appropriate solutions.

Resource :

https://blogs.lse.ac.uk/businessreview/2022/02/07/empathy-is-a-business-skill/