In an ever-changing professional world, our ability to understand and assess personality - both our own and that of others - is becoming a major challenge.
Individual and collective self-awareness as a catalyst for learning and development
Empathy is the ability to understand other people’s situations and perspectives and thus to see situations from a variety of perspectives. For example, if their colleague is experiencing personal problems, an empathetic person may be able to understand their struggles at work and propose appropriate solutions.
https://blogs.lse.ac.uk/businessreview/2022/02/07/empathy-is-a-business-skill/