Data security
& GDPR compliance

Professional development data is among the most personal an organisation can entrust to a vendor. Here, on a single page, is where it is hosted, who can access it and how we protect it.

Data security<br>& <span>GDPR compliance</span>
100% EU hosting AWS ISO 27001 · Tier III AES-256 encryption No transfer outside the EEA Appointed DPO
Boussole

GDPR processor

GDPR compliance

The essentials in 6 points

Praditus SAS is a French company with no parent, subsidiary or affiliate outside the European Economic Area. All customer data is hosted and processed within the EEA.

01

100% European
hosting

Your data is hosted with AWS in Frankfurt (Germany) and Paris (France), in Tier III data centres certified ISO 27001. Backup servers sit in those same countries.
02

No transfer
outside the EEA

With no entity outside the EEA, no intra-group transfer takes place. All of our sub-processors are established in the EEA and process data exclusively there.
03

Encryption
at every step

TLS 1.2 for data in transit, LUKS encryption of server disks, AES-256 encrypted backups and a secrets management system designed with security experts.
04

No sensitive
data

Our assessments serve professional development: they produce neither health data nor special category data within the meaning of Article 9 GDPR. No biometrics, no facial recognition.
05

No automated
decision-making

No hiring, promotion, exclusion or termination is decided on the basis of a score alone. Results feed development conversations led by humans.
06

Notification
within 8 hours

In the event of a personal data breach affecting a customer, we commit to notifying them within 8 hours and providing the information they need to meet their own obligations.

Who does what?

The GDPR splits responsibilities between your organisation, Praditus and each participant. Here is how they fit together.

01

Your organisation is the controller

You define the purposes of the programme and who takes part in it. Praditus processes your employees' data only on your documented instructions.
02

Praditus acts as processor

We carry out the processing on your behalf, under a data protection agreement (DPA) annexed to the contract. We remain an independent controller for contact and billing data only.
03

The participant stays in control

Every participant accepts the privacy notice when signing up, including the nature of the profiling carried out, and can exercise their rights at any time.

Proven technical and organisational measures

Virtual Private Cloud (VPC) with dedicated access rules and IP filtering

Administration only from our own premises, via bastion, SSH tunnel and VPN

Two-factor authentication (2FA) across all of our administration services

Suspicious behaviour detection, firewalls and IDS/IPS probes

Access logging and log analysis, with an up-to-date breach register

Regular penetration testing and a bug bounty programme

Data access restricted to authorised staff, on a strict need-to-know basis

Confidentiality clause in employment contracts and continuous staff training

One million euro cyber policy: 24/7 crisis management, notification, restoration

Proven <span class='no-underline'>technical and organisational</span> measures

Four sub-processors, all located in the EEA

Amazon Web Services

Frankfurt, Germany + Paris, France

Hosting of the platform and of the backup servers.

Brevo

France

Delivery of transactional emails and platform notifications.

Crisp

France

Customer support and in-platform messaging.

Mistral AI

France

Language model used to generate coaching content.
Conversation

The questions
DPOs and HR teams ask us

  • How long do you keep the data?

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    Participant data is kept for a maximum of 5 years from sign-up on the Praditus platform, or 3 months after the end of the Praditus service for the relevant customer — whichever comes first. Technical data is kept for 1 year, cookies for 30 days.

    Beyond those periods, data is either deleted or irreversibly anonymised. On termination or expiry of the contract, data is deleted or returned, at the customer's choice.

  • Who can access a participant's results?

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    Individual reports (self-awareness, 360 Feedback, coaching journey) are available to the participant and, where applicable, to one specifically named person — coach, manager or HR representative — whose identity is disclosed to the participant before any sharing. No individual report is shared automatically or without the participant's knowledge.

    The Team Dynamics report is shared with the facilitator in a form anonymised at group level.

  • Do your assessments process health data?

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    No. Our inventories are built on scientifically validated frameworks from work and organisational psychology — the Big Five personality model, emotional and social competencies (ESCI/EQ), RIASEC vocational interests and multi-rater 360 Feedback — and are designed exclusively for professional development.

    No Praditus instrument is designed or validated for clinical diagnosis: no inference is made about any pathology, cognitive disorder or mental health condition. The data processed therefore constitutes neither health data nor special category data under Article 9 GDPR.

  • Is there profiling? Automated decision-making?

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    There is profiling within the meaning of Article 4(4) GDPR: questionnaires involve automated processing intended to evaluate certain professional aspects. Participants are explicitly informed of this in the privacy notice and consent to it at sign-up.

    There is, however, no automated decision-making under Article 22: no score alone triggers a hire, a promotion or an exclusion. Results are always intended to inform development conversations led by humans.

  • How does a participant exercise their rights?

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    Every individual has the rights of access, rectification, erasure, restriction and portability, the right to object and to withdraw consent at any time, and the right not to be subject to a decision based solely on automated processing.

    These rights are exercised with dataprotection@praditus.com or by post (Praditus SAS, Data Protection Officer, 10 rue de Penthièvre, 75008 Paris, France). Our appointed Data Protection Officer is Yohan Ruso. If our answer is not satisfactory, a complaint may be lodged with the French supervisory authority, the CNIL.

  • Do you use artificial intelligence? On what data?

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    Yes, for resource recommendations and the generation of coaching content. Our language model provider is Mistral AI, a French company: data remains processed within the EEA.

    Praditus does not use customer data in identifiable form for its own purposes. Only irreversibly anonymised data, as defined by the CNIL, is used for service improvement, statistics and research.

  • Can we audit Praditus?

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    Yes. The DPA provides an audit right: you may, at your own cost, carry out audits and inspections to verify our compliance and that of our sub-processors. Such audits are subject to reasonable notice, take place during normal business hours and follow arrangements that preserve the confidentiality of other customers' data.

  • What happens if you change sub-processor?

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    We inform you of any addition or replacement of a sub-processor at least 10 business days before it takes effect, stating its identity, the processing activities concerned and the locations of processing. You may object on reasonable data protection grounds.

    Every authorised sub-processor is bound by written obligations offering a level of protection at least equivalent to ours, and Praditus remains fully liable to you for their performance.

  • Where can I find the privacy notice and the DPA?

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    The Praditus data privacy policy is available online and presented to every participant at sign-up. The data protection agreement (DPA) is annexed to the commercial contract and sent on request to dataprotection@praditus.com.

    Platform availability is published continuously on watch.praditus.com.

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