Soft skills or “transversal competencies” refer to competencies that are specific to the individual and stem from his or her emotional and relational intelligence and communication skills. They complement and are distinct from “hard skills”, which refer to technical competencies.
These include creativity, curiosity, flexibility and autonomy in the workplace. These are competencies that are becoming increasingly important to an individual’s employability.
Definition of Soft Skills
Soft skills, or behavioral competencies, are a set of interpersonal and emotional skills that facilitate interaction in a professional environment. Unlike hard skills, soft skills focus on how a person communicates, collaborates, solves problems and adapts to challenges.