The soft skills dictionary

The definition of key words related to coaching, personality tests, psychometrics or skills development.

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Transformation is a major change or shift in the way an organization operates, a change that has a significant financial or social impact on the organization and its stakeholders. It changes not only the organization’s operations but also its metrics and even culture. For example, Microsoft made a transformation in the past decade by switching its product focus from software to the cloud and changing its culture focus from the product to the people creating it.

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