Ressources

What is the definition of business flexibility?

Flexibility in the workplace is much more than a simple ability to adapt. It embodies a modern managerial philosophy that is revolutionising the way we think about work in the 21st century. In essence, it represents the ability of organisations and individuals to transform and evolve in the face of change, whether anticipated or unexpected.

How does flexibility play out in everyday life?

There are many ways in which this fundamental quality manifests itself on a daily basis in today’s businesses. At an individual level, it is reflected in the ability of employees to change their working methods, adopt new approaches and question their established habits. At an organisational level, it takes the form of innovative policies that radically transform the working experience, from flexible working hours to remote working and customisable holidays.

What is the definition of inclusion?

Inclusion is about creating an environment where every individual, whatever their background, origins or differences, feels fully accepted, valued and integrated within a group or organisation. This means going beyond simple diversity by ensuring that all members of a team feel listened to, respected and free to contribute actively.

In a professional setting, inclusion manifests itself through practices that integrate the varied perspectives of team members, thereby strengthening collaboration, innovation and collective commitment.

Definition of feedback

Feedback is a communication process that involves providing someone with information about their actions, behaviour or performance, with the aim of helping them to improve or reinforce their strengths. This process can be formal, as in performance appraisals, or informal, as in everyday conversation between colleagues.

In a professional context, feedback is an essential tool for improving individual and collective performance. Used properly, it can strengthen collaboration, clarify expectations and encourage continuous learning.

Definition of curiosity

Curiosity is the tendency to take an interest in your environment or in other people, and to seek out information that can help you solve problems or simply find out more.

For example, if a complicated new procedure is introduced, a curious person might research and ask questions to find out more about how it works and why it’s important.

How is curiosity measured in psychology?

Curiosity is a complex psychological trait that’s tricky to measure, given that it’s subjective and can manifest itself in different ways. However, psychologists have developed various approaches to attempt to measure this trait. Here are some common methods:

Definition of communication

Communication is the exchange of information through signs, symbols and systems such as language. Successful communication means finding a way to convey a message in the most comprehensible and receivable way possible.

For example, a phone call and an e-mail may convey the same message, but be received differently. Indeed, the result varies according to each person’s preferences in terms of interaction and information processing.

What is business communication?

Corporate communication can be defined as the process by which information, ideas and opinions are exchanged between different members of an organization. It is essential for coordinating activities, making decisions and achieving corporate objectives.

Definition of corporate collaboration

Collaboration refers to working in a team with members of different competencies. The aim of collaboration is usually to solve a complex problem together.

Corporate collaboration can be defined as a teamwork process where individuals work together cooperatively to achieve a common goal. Collaboration often involves regular communication, the exchange of ideas, cooperation and the sharing of responsibilities to ensure the success of the project or objective in question.

Definition of coaching

According to the International Coaching Federation, coaching is “a partnership with clients in a process of reflection and creation that encourages them to optimize their personal and professional potential”. This usually involves guiding clients to find their own solutions through a series of questions.

We often use the term “coaching” in a broader sense to refer to a management practice. It involves questioning team members and listening to their answers in order to help them develop and flourish.